If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I bought to give a gift and will come to know if she likes it too. Delivery is on time but packaging is not that great and impressive. Box was broken and not that strong One stone is missing in earring. Don’t know the solution to cover it. I might have to send it back.
Hmr2789Certifiedabout 2 years ago
★ 2.0
Kundan pieces came off as soon as I first picked up from box. This is gift item please reply how can I gift this to someone.
I try to write in reviews and upload pictures as well. I am not sure did you receive it or not. Respond please
Belamehta36Certifiedabout 2 years ago
★ 5.0
Extremely pleased with the quality and its a beautiful design. Reasonably priced. Packaging was done well to protect the items. A friend recommended this site and I have recommended a dozens friends to it
Kaur ranjitCertifiedabout 2 years ago
★ 1.0
was very disappointed the necklace was broken. emailed immediately to tell them and still waiting for a reply
Nbb111Certifiedabout 2 years ago
★ 5.0
Beautiful set
Ruchikadhir87Certifiedover 2 years ago
★ 1.0
---------- Forwarded message ---------
From: Narinder Ubhi <narinder.ubhi@gmail.com>
Date: Tue, 24 Aug 2021, 08:59
Subject: Re: [#3129329] Re: Tracking information for Order M634054164.
To: Nitukaur Sonte <support@mirraw.freshdesk.com>
Hi Nitukaur
The parcel has arrived thank goodness. However the jewellery is damaged, please see photo attached. I need to wear this to my sisters wedding, so disappointing. Please issue a refund for the jewellery as soon as possible as I am unable to wear this with stones falling apart.
Kind regards
Narinder
Narinder.ubhiCertifiedover 2 years ago
★ 5.0
Beautiful set!
Janell youngCertifiedover 2 years ago
★ 2.0
The headpiece and earrings were really good although the necklace came damaged already.
Marinakieirini10Certifiedover 2 years ago
★ 4.0
Good
BkalariaCertifiedover 2 years ago
★ 1.0
The product was too small, i returned it, no refunds was issued