If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Everything was perfect. I really appreciate what u guys did. Thank you
Urmilla adhariCertifiedover 2 years ago
★ 1.0
The kindan set was packed and sent in poor quality disposable paper box instead of some decent box. That damaged ear ring hook and we cant even preserve and keep it without box. Do u sent jwellary sets in plastic pouches. Pathetic experience
Manju mishraCertifiedover 3 years ago
★ 5.0
I am so happy with this product. It’s exactly the same one showing on the pictures. Love it.
JasminarifCertifiedover 3 years ago
★ 3.0
Okay
VaralakshminvCertifiedover 3 years ago
★ 1.0
Received bad quality red beads. Not as per shown in the picture. Overall poor quality.
Shilpasriniwas237Certifiedover 3 years ago
★ 3.0
I was hoping for the stones to look like kundan but they are white diamond like stones which looks cheap.
Prachi kumarCertifiedover 3 years ago
★ 5.0
excellent Quality product but dangerous poor packaging. Its's Just packed in a flat plastic package. Since its's travel long way From India to USA, some of my product I received broken. For instance, Off White Kundan Necklace Set's stone came out. I wanted to return but fixed with super glue. So nice product but poor packaging. You should put it in a box at least so you could avoid damage.