If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
It was looking really artificial. Not like the regular artificial ones. The green color was painted on the stone instead of using a green stone. The quality was very poor
Priya rajeevCertifiedover 4 years ago
★ 1.0
Earring backings were of the cheapest plastic quality and the back stubs bend and were of inferior metal. Can't use the earrings.
Mirraw did not address the refund or return. They ignored the messages.
Sudha kumarCertifiedover 4 years ago
★ 3.0
There were defects
Varun kumar racharlaCertifiedover 4 years ago
★ 5.0
The product is really superb and it is more like a gold jewellery and the pattern is very mild and pleasing to the eye.
Kinajai55Certifiedover 4 years ago
★ 1.0
Bad quality of products, beads are very bad quality, beads and dolor holding in full bad plastic thread easily broken. Nor worth for the price
Rrejai1711Certifiedover 4 years ago
★ 2.0
One of the pearls was broken. Size of the pearl in picture is much smaller than in real. Looks so artificial. Not like in pics
Shanthi krishnanCertifiedover 4 years ago
★ 2.0
The ear rings received in damaged condition. Your return policy expect the customer to send the material back. Why should a customer take the pain of sending the material back, when it was delivered in damaged condition and wrong product was shipped. It should be the responsibility of Mirraw to pick it up.
Suvarna.nair193Certifiedover 4 years ago
★ 2.0
It's not worth
Saiprasanna198Certifiedover 4 years ago
★ 2.0
V want to exchage this necklace due pearl r not fix