If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
one of the pearls was removed ..however did not have time to return ..hence used feviquick to stick it to the necklace and using it.. this is not my first bad experience with mirraw. while the items posted in the pics are close to perfect , when they arrive they dont look the same. the piece looks good after repair .but felt ditched as MIrraw gave me a faulty piece.even the delivered package was wet and soggy . I am travelling this week and hence could not return the item. and reorder. if i had the chance , i would . not very satisfied.
PoojaaCertifiedover 4 years ago
★ 1.0
The necklace finish is not good at all. The sharp edges hurt my neck when I wear. Absolutely not satisfied with the purchase..
Srilu.jandhyalaCertifiedover 4 years ago
★ 1.0
You sent me a broken piece...highly disappointed
Vijju.arigela85Certifiedover 4 years ago
★ 3.0
The packaging is worst and due to this the earings of the necklace wsa also broken....extremly dissattisfied with my order
JuhinandhaCertifiedover 4 years ago
★ 2.0
The pearl in the earring came off as soon as I tried to put it on. It wasn't even hard to pull pearl from the other earring. The quality of this set is not so good. It can be worn once or twice.
Lalith naiduCertifiedover 4 years ago
★ 4.0
Ya very nice app with n number of collection and mainly the serive from Pratibha is really very fast when I wanted to return the product thanku so much. I recommend this to everyone